RoomMD

Role

Team Leader

UI/UX Designer

Type of Project

Real client Project

Project Duration

Five weeks

The Problem: Finding Short-Term Housing Shouldn’t Be This Hard

Medical professionals on short-term assignments need temporary housing that is affordable, comfortable, and safe. However, The Room MD’s existing web platform lacked key features that would allow users to:

Communicate with landlords directly through the platform.
Leave property reviews after their stay.
Express interest in a listing before booking.
Track past rental properties for future reference.

These missing functionalities limited user engagement and made it harder for medical professionals to decide where to stay. We aimed to enhance the platform by making it more interactive, seamless, and user-friendly.

Discovery
Define
Ideate
Prototype

01. Understanding the Needs of Traveling Medical Professionals 🩺

Aligning with Business Goals 🎯

We started the project by reviewing the client’s questionnaire responses and their ultimate objectives. The key goals identified were:

Learning from the Best 🏠

To gain insights into best practices, I conducted a competitive analysis of platforms like Airbnb, Zillow, and Rent.com.

Airbnb’s logged-in vs. logged-out experience showed us how to structure the dashboard for seamless user navigation.
Dropdown menus for profiles made navigation cleaner and more intuitive.
Property rating and messaging features were essential for user trust both of which The Room MD lacked.

Discovery
Define
Ideate
Prototype

02. Structuring a Seamless Housing Experience

With our research in place, we outlined core improvements to guide the design process:

By defining these priorities early, we ensured that our design decisions directly addressed user frustrations and enhanced the platform’s usability.

Discovery
Define
Ideate
Prototype

03. Mapping Out the User Journey 🛤

To ensure a smooth, logical experience, we structured user flows based on the most critical tasks medical professionals needed to complete.